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CSP-C2E/STANDARD - Standard Cloud Service Plan, single organization, 12 months, 10 managed devices included (no max amount of de by PATTON
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- From The Cloud manage, monitor, secure, alert, troubleshoot, analyze and optimize Services
- Automatically provision services and upgrade CPE devices to support new services
- Remotely and Securely control your access, networking and over-the-top (OTT) services at the network edge
- Easily Upload configurations and feature licenses to deliver value-added services
- Effortlessly Onboard new subscribers and deliver support and SLA services.
- Converge Delivery of new voice, data and network services
- Interoperate cloud telephony, on-premise PBX and end points.
- Integrate with third-party clouds and OSS/BSS platforms using the Patton Cloud API
- Select from a range of services for a low annual fee service levels.
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The Patton Model CSP-C2E-STANDARD is a new and revolutionary service to accelerate and aid service providers and managed service organizations (MSOs) in making the transition to converged ALL-IP networking, IoT and telephony services.
Delivering these next generation services has presented significant challenges in terms of controlling costs while assuring quality, security, manageability and flexibility. These problems need to be addressed at the edge of the subscriber’s network, especially when services are provided over-the-top. SIP Trunks, unified communications (UC), UC as a service (UCaaS) and the Internet of things (IoT) are all technically perplexing; services can be difficult to deploy with velocity, hard to secure and even more difficult to tailor to unique subscriber needs. Few Service Providers have the capability to solve these myriad of customer service issues. The net result is churn, long resolution times and expensive truck rolls. There is plenty of customer dissatisfaction and less “convergence” or “unification” of services expected by the market.
The Patton Cloud is exactly designed to solve these problems and improve the customer experiences while decreasing costs and improving provider profitability. The Patton Cloud-to-Edge Service Plans provide a centralized interface to manage, monitor, secure, alert, troubleshoot, analyze and optimize services by leveraging a SmartNode installed on the Customer Premise. When a SmartNode is connected to the Patton Cloud it provides deep insights into what is happening with connectivity, networking, quality and services traversing the WAN and subscribers LAN network. It also provides views of device status, health, call loads and much more.
Now, with the Patton Cloud, you can easily deliver remote, real-time support leveraging insightful diagnostics available at the Edge using a SmartNode. The Patton Cloud provides remote configuration, zero touch provisioning, device health, monitoring, reporting, and troubleshooting, as well as mass software upgrades for efficient, cost-effective network orchestration.
The Patton Cloud also allows SmartNode devices to be controlled from the cloud for license and firmware management. That means any SmartNode CPE, powered by the Patton Cloud, can be scaled, transformed or re-purposed, by switching on new security protocols, routing protocols, TDM channels, SIP Sessions or NFV/SD WAN support.
Designed to integrate smoothly with existing network-management systems, processes, and workflows, the Patton Cloud uses a RESTful API. This means the services delivered by the Patton Cloud can be integrated with 3rd party clouds or OSS/BSS platforms.
Functions |
Descriptions (Footnote or Tooltip) |
Basic |
Standard |
Advanced |
Pro |
Managed Devices |
Number of devices included with the plan. Additional devices purchased seperately. |
5 |
10 |
50 |
500 |
Basics |
Dashboard overview of connected devices, map, sevice software etc. Define an unlimited number of users and their access rights to your organization. Device list and detailed view of connected devices. View configurations, logs, device health etc. Access the CLI Terminal and device WebGUI through the Cloud. |
Yes |
Yes |
Yes |
Yes |
Redirect |
Redirect configuration requests from devices to a 3rd-party Server. For an unlimited number of registered devices. |
Yes |
Yes |
Yes |
Yes |
Provisioning |
Automatically connect new devices to your Cloud and provide them with prepared configuration files. Execution of predefined Wizards |
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Yes |
Yes |
Yes |
Licensing |
Manage device feature licenses such as SIP sessions, voice channels or VPN in the Cloud. |
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Yes |
Yes |
Yes |
Files |
Store device files (configurations) in the Cloud |
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Yes |
Yes |
Yes |
Basic Call Records |
Basic call history of all devices connected to a Cloud-Powered SmartNode |
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Yes |
Yes |
Yes |
File Synchronization |
Automatically synchronize the device file system to the cloud (configurations, log files, certificates, etc.) |
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Yes |
Yes |
File Backup/Restore |
Automatically keep track of file history, possibility to restore old version. |
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Yes |
Yes |
Software |
Schedule and perform software upgrades on your devices with a few clicks. |
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Yes |
Yes |
Alerts |
Define, collect, and distribute status alerts and warnings on your network. |
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Yes |
Yes |
Wizard Editor |
Create and assign configuration wizards |
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Yes |
Yes |
Packet Capture |
Enables streaming and storing of pcap traces from devices to the cloud |
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Yes |
Yes |
Call Quality Scoring |
Quality monitors delivering call Quality Metric Scoring (poor, fair, good) |
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Yes |
Yes |
Advanced CDRs and Call Quality Metrics |
Real-time and historic Call Detail Records and Call Quality Metrics including Packet Flows and detailed call quality graphs. |
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Yes |
Yes |
Multi-Tenant |
Create and manage an unlimited number of sub-organisations with their own users and roles. |
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Yes |
Support |
Allow one sub-organization to provide remote support to another sub-organisation with defined access rights. |
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Yes |
API |
Control all Cloud functions through an API. Integrate the Patton Cloud into other Systems and Applications. |
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Yes |
Supported Devices |
Gateways - SN4131, SN4141, SN4151, SN4171
eSBCs and IADs - SN5300, SN5501, SN5531, SN5541, SN5551, SN5571 |
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